New Construction Warranty - What Should Be Covered?

Understanding New Home Warranties

A new construction warranty safeguards your investment by ensuring the builder stands behind their craftsmanship. Understanding what is covered, and for how long, helps you maintain your home properly and know when to contact your builder about issues.

What Warranties Cover

Year 1: Workmanship and Materials

During the first year, the builder typically covers defects in:

• Drywall cracks and nail pops
• Paint and finish issues
• Flooring installation problems
• Cabinet and trim defects
• Window and door operation
• Tile and grout issues
• Caulking failures

Years 1-2: Mechanical Systems

Systems coverage typically includes:

• HVAC: Heating and cooling equipment and ductwork
• Plumbing: Pipes, fixtures, water heater
• Electrical: Wiring, outlets, fixtures
• Ventilation: Bath fans, range hoods

Years 1-10: Structural Defects

Long-term structural coverage includes:

• Foundation defects
• Load-bearing walls and beams
• Roof structure
• Floor systems
• Issues affecting structural integrity

What Warranties Typically Exclude

• Normal wear and tear: Expected deterioration over time
• Homeowner neglect: Failure to maintain properly
• Alterations: Work done by others after closing
• Landscaping: Plants, grass, trees
• Minor settling: Hairline cracks from normal settling
• Cosmetic items after move-in: Dings, scratches from use
• Appliances: Covered by manufacturer warranties
• Acts of God: Weather damage, natural disasters

Builder vs. Third-Party Warranties

Builder Warranties

• Provided directly by your builder
• Quality depends on builder reputation
• May be difficult to enforce if builder closes
• Usually included in price

Third-Party Warranty Programs

• Backed by independent companies
• Protection even if builder fails
• Standardized coverage and claims process
• Additional cost ($500-$2,000+)
• May have deductibles

Common Third-Party Programs

Your Responsibilities

To maintain warranty coverage:

• Follow maintenance requirements: Change filters, maintain drains, etc.
• Report issues promptly: Don't let problems worsen
• Document everything: Keep records of issues and communication
• Allow access for repairs: Let builder inspect and fix
• Don't hire others for covered work: Let the builder make it right

Making Warranty Claims

1. Document the issue: Photos, dates, description
2. Submit in writing: Email or warranty portal
3. Be specific: Describe exactly what's wrong
4. Allow reasonable time: Non-emergencies may take weeks
5. Escalate if needed: Contact management if not resolved

What to Expect in Your Contract

Review the warranty section carefully. Look for:

• Specific coverage periods for each category
• Exclusions clearly listed
• Claims process and timelines
• Maintenance requirements
• Whether third-party warranty is included
• Dispute resolution procedures

Questions to Ask Before Building

• What exactly does your warranty cover?
• How do I submit warranty claims?
• What is the typical response time?
• Do you offer third-party warranty backup?
• What maintenance is required to keep coverage?
• Can I see a sample warranty document?

Best Construction stands behind our work with comprehensive warranty coverage. Our 30+ years in Cleveland means we will be here when you need us. Contact us to learn about our warranty program.

Frequently Asked Questions