Privacy Policy

Last Updated: October 1, 2026

Introduction

Best Construction ("we," "us," or "our") operates the website www.bestconstructionohio.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us through our forms, email, or phone, or enter one of our giveaways or promotions.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide

When you fill out our contact form or reach out to us directly, we may collect:

  • Full name
  • Email address
  • Phone number
  • Home address or project location
  • Details about your construction or remodeling project
  • Any other information you choose to provide

Giveaways and Promotions

When you enter one of our giveaways (for example, at a home show booth or by scanning a QR code), we collect your name, phone number, email address, the type of project you're interested in, and, if you provide it, your project timeline. We also keep a record of the date and time of your entry, your agreement to the Official Rules, and a one-way scrambled (hashed) version of your IP address, which we use only to prevent duplicate and automated entries. We do not store your raw IP address with your entry.

Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)
  • Approximate geographic location (city/region level)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide project estimates
  • To communicate with you about our services
  • To send a confirmation email when you submit our contact form or enter a giveaway
  • To run giveaways, including preventing duplicate entries and selecting and contacting winners
  • To send you marketing communications about our construction and remodeling services, as described below
  • To improve our website and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations
  • To protect against fraudulent or unauthorized activity

Email, Phone, and Text Communications

When you submit our contact form, you may receive a confirmation email and follow-up communications related to your inquiry.

When you enter one of our giveaways, you agree (as described in that giveaway's Official Rules) that Best Construction may contact you about the giveaway and about our construction and remodeling services by email, phone call, and text message. Calls and texts are made personally by a member of our team. We do not use autodialers, prerecorded messages, or automated or scheduled mass texting. Message and data rates may apply.

Opting out: You can stop hearing from us at any time. Click the unsubscribe link in any marketing email, reply STOP to a text, tell the person who calls you, or contact us using the information below. Opting out does not affect a giveaway entry. We will honor all opt-out requests within 10 business days.

Cookies and Tracking Technologies

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. Google Analytics uses cookies to collect anonymous usage data, including pages visited, session duration, and traffic sources. This data helps us improve our website.

Google Analytics 4 does not store your full IP address. However, your IP address is briefly processed by Google to derive approximate location data before being discarded. For more information, visit How Google uses information from sites that use our services. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Essential Cookies

Our Site may use essential cookies required for basic functionality, such as maintaining your session and security. These cookies do not track you for advertising purposes.

Do Not Track

Our Site does not respond to "Do Not Track" browser signals. You may opt out of analytics tracking using the Google Analytics Opt-Out Add-on linked above.

No Advertising or Third-Party Tracking

We do not use advertising cookies, remarketing pixels, or sell your data to third-party advertisers.

Third-Party Services

We use the following third-party services that may process your data:

  • EmailJS: Processes contact form submissions and sends confirmation and giveaway emails. EmailJS Privacy Policy
  • Google Analytics: Website traffic analysis. Google Privacy Policy
  • Google Maps: Embedded maps on our Site. When you view pages with embedded maps, Google may collect usage data and set cookies. Google Privacy Policy
  • Neon: Secure database that stores giveaway entries. Neon Privacy Policy
  • Vercel: Website hosting. Vercel Privacy Policy
  • Google Fonts: Web fonts loaded from Google servers. When you visit our Site, your browser downloads fonts from Google's servers, which transmits your IP address to Google. Google Privacy Policy

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With trusted third-party services that help us operate our Site (as listed above), bound by their own privacy policies
  • Legal requirements: When required by law, court order, or governmental authority
  • Business protection: To protect our rights, safety, or property, or that of our users or the public

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions and related communications are retained for the duration of any business relationship and a reasonable period afterward. Giveaway entries are retained to run the giveaway and, afterward, to contact you about our services until you opt out or ask us to delete your information. Analytics data is retained according to Google Analytics' default retention settings.

Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • HTTPS encryption on all pages
  • Security headers (Content Security Policy, HSTS, X-Frame-Options)
  • Honeypot fields and rate limiting on forms
  • Regular security reviews

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-out: Opt out of marketing emails, calls, and texts at any time, and opt out of analytics tracking using the Google Analytics opt-out tool

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.

Links to Other Websites

Our Site may contain links to third-party websites (such as owninohio.com or Google Maps). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

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